Effective date: October 19, 2026
Snooze Club ("Snooze Club," "we," "us") is a pediatric sleep consulting business owned by Madeline Mickelson, RN, and based in San Diego, California. This policy explains what personal information we collect through snoozeclub.co and our services, how we use it, and the choices you have.
By using our website or booking our services, you agree to this policy. Snooze Club provides sleep coaching, not medical care, and is not a healthcare provider covered by HIPAA. We still treat the information you share about your family as confidential.
Information we collect
We collect only what we need to deliver your sleep plan and coaching.
Contact details: your name, email address, phone number, and city or time zone, when you fill out a contact or booking form.
Child and family details: your child's first name, age, sleep habits, feeding and nap schedule, relevant health notes, and your family's goals, shared through our intake questionnaire and coaching conversations.
Payment details: billing name and address. Card and installment payments are processed by our payment providers; we never see or store your full card number.
Agreements: your signature and the date you sign our client agreement.
Coaching messages: Slack messages, emails, and notes from our phone calls during your coaching period.
Website usage data: IP address, browser and device type, pages visited, and referring site, collected automatically through cookies and analytics.
How we use your information
We use your information to provide the services you book, and for nothing unrelated to them.
Create your child's personalized sleep plan and provide 1:1 coaching
Schedule sessions, answer questions, and send service updates
Process payments, refunds, and our money-back guarantee
Keep records of our client agreement
Improve our website and services
Meet legal, tax, and accounting obligations
How we share your information
We do not sell or rent your personal information, and we do not share it for targeted advertising.
We share information only with service providers that help us run the business, and only what each needs:
Provider
What they do for us
Squarespace
Hosts our website, forms, and online checkout
Stripe
Processes card and Apple Pay payments, and Afterpay installment payments
PayPal
Processes payments for clients who choose to pay with PayPal
Docusign
Collects signatures on our client agreement
Google (Workspace)
Email, calendar, and file storage for client records
Slack
Hosts our coaching messages with clients
We may also disclose information if required by law, to protect someone's safety, or as part of a sale of the business. As a registered nurse, Madeline may have a legal duty to report suspected child abuse or neglect.
Cookies, analytics, and Do Not Track
Our website uses cookies to keep it working and to understand how visitors use it. We use Squarespace Analytics, built into our website platform, to see which pages are visited. We do not use advertising or tracking pixels.
You can accept or decline non-essential cookies through the banner on our site, and you can block or delete cookies in your browser settings. Some features may not work without them.
Our website does not currently respond to browser "Do Not Track" signals.
Children's information
Our website and services are for parents and caregivers, not for children. We do not knowingly collect information directly from anyone under 13.
Information about your child comes only from you, as the parent or legal guardian. We use it solely to create and support your child's sleep plan, and we never use it for marketing. If you believe a child has sent us information directly, contact us and we will delete it.
How long we keep it and how we protect it
We keep client records, including intake forms and coaching notes, for 3 years after your coaching ends, then delete them. Payment and tax records are kept as long as the law requires. If you only contacted us and never booked, we delete your inquiry within 12 months.
We protect your information with password-protected accounts, two-step verification, and providers that encrypt data in transit. No online system is perfectly secure, but we limit access to Madeline only.
Your choices and rights
You can ask us at any time to:
See the personal information we hold about you and your child
Correct anything that is inaccurate
Delete your information, unless we must keep it for legal or tax reasons
Email madeline@snoozeclub.co with your request. We will reply within 30 days and may ask you to confirm your identity first.
Links to other websites
Our website may link to other sites, such as resources, products, or our social media pages. This policy covers only Snooze Club. Other sites have their own privacy policies, and we are not responsible for their content or practices.
Governing law
This policy and any dispute about it are governed by the laws of the State of California and the United States.
Changes to this policy
We may update this policy as our services change. When we do, we will post the new version here with a new effective date. If the changes are significant, we will also email current clients.
Contact us
Questions about this policy or your information? Contact Madeline Mickelson, RN, owner of Snooze Club, in San Diego, California, at madeline@snoozeclub.co.